CXNetwork

Yanny vs. Laurel typifies customer personalisation
CXNetwork
This viral hit is an important reminder for CX professionals: there is no one reality when it comes to the individual. And no single approach will appeal to or appease every customer. Consumer choice today is based on service personalisation – and if ...
You're not hearing things: Viral Laurel Yanny debate is an audio - WBRC FOX6 News - Birmingham, ALWBRC FOX6 News - WBRC.com

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